How it works

Tap. Speak. Done.

From voice to action in under 4 seconds.

01

Identify

Employee taps their NFC badge on a wall-mounted station. The system greets them by name – no login screens, no passwords.

02

Speak

Say what happened. The station listens. No menus, no typing, no app to find.

03

Done

AI agent understands intent, creates the task, notifies the right people. Speaker confirms: "Got it."

Setup in 2 minutes – no IT needed

Scan the QR code, the station connects automatically. Mount the phone on the wall, plug in the cable – done. Any team member can set it up without technical knowledge.

Ambientwork Station Setup
In practice

What people say to it.

Real interactions from a running dental practice in Zug, Switzerland.

Lisa M.Dental Assistant, 07:42

"Thermodisinfector in room 3 is making a weird noise"

→ Maintenance task created, team notified

Marco R.Practice Manager, 08:15

"We need size M gloves restocked"

→ Inventory request logged

Dr. YooPractice Owner, 12:30

"Lisa did an amazing job with the anxious patient today"

→ Kudos recorded, visible to the team

Sarah K.Hygienist, 14:08

"What's the protocol for a needlestick injury?"

→ SOP read back in 2 seconds

The system

An AI-native operating system for dental practices.

Built by a dentist who experiences these problems every day. Not a feature list from consultants – a system born from real daily pressure.

Live

HR App

Vacation, onboarding, contracts, working hours. Everything your team needs – without WhatsApp.

Live

Inventory

Real-time stock levels, reorder triggers, expiration dates. No more guessing.

Live

Android Stations

Wall-mounted stations for time tracking, voice input, and info display. Any Android phone with NFC – no proprietary hardware.

Live

BI Dashboard

Utilization, trends, capacity planning. Data instead of gut feelings.

Live

Patient Communication

Recall management, appointment reminders, personalized outreach.

Live

Insurance Check

Guided wizard for patients and staff – treatment type, coverage, required documents.

Patient communication – recall management
Insurance check wizard
Content pipeline cockpit

Real. Productive. Live at Smilezone Zug.

The AI team

Specialized agents. One goal.

Each agent has a focus – together they form a complete operations team for your practice.

🤖

Ambi

Orchestrator

Main interface. Receives all requests, routes to the right agent – via voice, chat, or web.

💊

Mila

Practice Assistant

SOPs, inventory, scheduling, onboarding. The operational backbone running in the background.

🤝

Simon

Org Behaviour

Kudos, feedback analysis, sentiment tracking, leadership coaching. Keeps the team culture alive.

📷

Insta

Social Media

Instagram, TikTok, newsletters, review management. Automatic, brand-consistent content.

💻

Linus

Developer

Writes code, ships features, manages infrastructure. Builds and maintains the system itself – in the background, around the clock.

Everything flows.

The system learns from every interaction. Employees provide input through multiple channels – the AI aggregates and acts.

Voice Uploads

Transcribed, anonymized, and made searchable for the team. Your data stays in a Tier 5 certified cloud data center in your country (DACH) – the same security level used by hospitals. GDPR compliant.

Feedback Pipeline

NFC stations, app, chat – Simon analyzes patterns early and surfaces trends before they become problems.

Improvement Proposals

Roomservice documentation, kanban tasks, daily logs flow into a proposal pipeline. The AI drafts, the owner decides.

Governance

HPAT – AI earns trust. It doesn't get it for free.

Other vendors: AI as a black box. All or nothing. Ambientwork: AI as a new team member. Starts as an intern. Earns more responsibility through proven results.

Level 0 – Observer

Agent watches, doesn't act. Learns the context.

Level 1 – Assistant

Agent suggests. Human decides and executes.

Level 2 – Executor

Agent acts within defined boundaries. Human reviews.

Level 3 – Autonomous

Agent acts independently. Reports to human. Trust earned.

The learning engine

A system that gets better every day.

No PMS, no SaaS tool, no dental software learns from the daily usage of its users. Ambientwork does – quietly, in the background.

Three data sources. One pool.

Live Interactions

Every use generates training signal. Staff rates responses with a single tap – thumbs up or thumbs down. One second per interaction.

Audio Interviews

Team members record short voice memos. The system extracts workflows, terminology, and pain points – automatically.

Voice Feedback

Spontaneous voice messages from the team. Transcribed, analyzed, and fed back into the practice's knowledge base.

The Flywheel.

More usage leads to more data. More data leads to better responses. Better responses lead to more trust. More trust leads to more usage. The wheel spins faster every day.

The founder

Built by a dentist. For dentists.

Born in Korea, practicing dentist in Zug. Built a complete AI-native operating system for his own practice – because no existing solution survived the reality of gloves, time pressure, and a full schedule.

  • John Jeong-Woo Yoo
  • DMD · 15 years clinical experience
  • Practice Owner · Smilezone Dental, Zug, since 2018
  • Executive MBA · University of St. Gallen (HSG)
  • Published · CAD/CAM in Digital Dentistry
  • LinkedIn ↗
Vision

From workflows to Physical AI.

Every voice interaction captures what actually happens – real SOPs, real workflows, real context. This domain knowledge is the foundation for Physical AI.

Today

Capture

Voice stations collect real workflows and context from the work itself. Every interaction becomes training data.

Next

Understand

Deep domain knowledge that only emerges from being embedded in the work – real dental workflows, not scraped from the internet.

Then

Physical AI

Purpose-built hardware informed by real-world data. The data is the moat – no competitor can replicate it.

AMBIENTWORK – HPAT

Humans and AI.
In lockstep.

HPAT – High Performance AI Teams. AI agents earn autonomy through proven results. No blind trust – controlled growth.

Frequently asked questions

What hardware do you need?
Any Android phone with NFC. Wall-mounted stations – no custom hardware, no tablets, no kiosks. A phone, a mount, and a power cable.
How long does setup take?
Under 2 minutes per station. Install the app, scan the QR code to pair with your server, assign a mode. That's it.
Does it work without internet?
Yes. Stations cache locally and sync when connectivity returns. Voice recordings are queued and processed in order. Nothing gets lost.
What languages are supported?
Multilingual by design. The system handles mixed-language teams – someone can speak German, another English, in the same practice. 99+ languages supported.
Where is data stored?
In a Tier 5 certified cloud data center in your country (DACH) – the same security level used by hospitals. Your data never leaves your region. GDPR compliant by architecture.
Is this only for dental practices?
It was built in a dental practice, but the system is designed for any healthcare environment where hands are busy and screens are far away. Physiotherapy, veterinary clinics, nursing homes – anywhere voice beats typing.

Human stays in the foreground.

AI under the hood.

Get in Touch Read our Blog

john@ambientwork.ai